Terms of Service

Last updated: August 17, 2026

1. Introduction

Welcome to our online store.

This website and online store are operated by Veddelev Outdoor. In these Terms of Service (“Terms”), the words “we,” “us,” “our” and “Veddelev Outdoor” refer to Veddelev Outdoor.

We provide access to this website, our online store, product information, content, functions, tools and related customer services. These are collectively referred to as the “Services.”

Our online store is powered by Shopify, which provides the technical e-commerce platform used to operate the Services.

These Terms govern your access to and use of the Services, including purchases made through our online store.

Our other policies, including our:

  • Privacy Policy;

  • Return and Refund Policy;

  • Shipping and Delivery Policy;

  • Payment Policy; and

  • Other policies displayed through the online store

may also apply to your use of the Services and purchases made from us.

Please read these Terms carefully before using the Services.

By accessing the website, placing an order, creating an account or otherwise using the Services, you agree to be bound by these Terms.

Nothing in these Terms is intended to exclude, restrict or reduce any mandatory consumer right that cannot legally be waived.

2. Company Information

The Services are operated by:

Company name: Veddelev Outdoor
CVR number: 43856502
Company representative: Morten Stagsted Sillesen

Registered address:
C/O Ulla Sognstrup Larsen
Rødbyvej 19
4000 Roskilde
Denmark

Email: support@prwdh.shop
Telephone: +45 57 35 28 68

3. Eligibility and Use of the Services

You may use the Services only if you are legally capable of entering into a binding agreement under the laws applicable to you.

Where a person is not legally capable of entering into a purchase contract independently, use of the Services and purchases should take place with the appropriate involvement or authorization of a parent or legal guardian.

You agree to use the Services only:

  • For lawful purposes;

  • In accordance with these Terms; and

  • In a manner that does not infringe the rights of another person.

We may reasonably restrict, suspend or terminate access to the Services where we believe a user:

  • Has materially violated these Terms;

  • Has provided fraudulent or intentionally misleading information;

  • Is using the Services for unlawful purposes;

  • Has attempted to interfere with website security; or

  • Creates a material security or operational risk.

4. Customer Accounts

Certain functions may allow or require you to create a customer account.

When creating an account or placing an order, you may be required to provide information such as:

  • Full name;

  • Email address;

  • Telephone number;

  • Billing address;

  • Delivery address;

  • Payment information; and

  • Other information reasonably necessary to provide the Services.

You agree that the information supplied by you will be accurate, current and complete.

You are responsible for:

  • Maintaining the confidentiality of your login credentials;

  • Protecting your password;

  • Keeping your account information current; and

  • Informing us promptly if you suspect unauthorized access to your account.

You must not sell, transfer, assign or provide unauthorized access to your customer account.

5. Product Information

We take reasonable steps to ensure that product information displayed through the Services is accurate and up to date.

Product information may include:

  • Product descriptions;

  • Photographs;

  • Dimensions;

  • Specifications;

  • Features;

  • Compatibility information;

  • Included accessories;

  • Prices; and

  • Availability.

However, the appearance of a physical product may vary slightly from images displayed on your device because of factors such as:

  • Screen settings;

  • Device type;

  • Lighting;

  • Photography;

  • Manufacturing variations; or

  • Reasonable product updates.

We may correct product descriptions, specifications, photographs or other information where reasonably necessary.

Any correction will not reduce mandatory consumer rights relating to products that have already been purchased.

6. Product Availability

All products are offered subject to availability.

Adding a product to your shopping cart does not reserve that product or guarantee that it will remain available.

If a product becomes unavailable after you submit an order, we may:

  • Cancel the affected item;

  • Contact you for further instructions;

  • Offer an appropriate alternative where you agree; or

  • Refund any amount already paid for the unavailable item.

We will not substitute a materially different product without your agreement.

7. Placing an Order

When you submit an order through the online store, you are making an offer to purchase the products included in that order.

An automated order confirmation or acknowledgment may confirm that we have received your order but does not necessarily mean that the order has been finally accepted.

A binding purchase agreement will normally be formed when we:

  • Expressly accept your order;

  • Confirm that the order has entered fulfilment;

  • Confirm that the order has been dispatched; or

  • Otherwise clearly confirm acceptance of the order.

Please review your order carefully before completing checkout.

You are responsible for checking:

  • Products;

  • Quantities;

  • Variations or specifications;

  • Delivery address;

  • Billing information;

  • Contact details; and

  • Payment method

before submitting the order.

8. Order Changes and Cancellation

If you wish to change or cancel an order, please contact us as soon as possible:

Email: support@prwdh.shop
Telephone: +45 57 35 28 68

We will make reasonable efforts to assist you.

However, once an order has entered processing, fulfilment or shipment, we may no longer be able to modify or voluntarily cancel it.

This does not affect any statutory cancellation or withdrawal right available to you.

9. Our Right to Reject or Cancel an Order

We may reject, suspend or cancel an order where reasonably necessary, including where:

  • A product is unavailable;

  • Payment cannot be authorized or verified;

  • Incorrect billing or delivery information has been supplied;

  • Fraudulent or unauthorized activity is reasonably suspected;

  • An obvious pricing or product-information error has occurred;

  • Applicable purchase limits have been exceeded;

  • We are unable to deliver to the supplied address; or

  • Processing the order would violate applicable law.

Where an order is cancelled after we have already received payment, the relevant amount will be refunded in accordance with our applicable refund procedures.

We may contact you using the contact information supplied with your order where clarification or verification is required.

10. Personal Purchases and Resale

Unless otherwise agreed in writing, products purchased through our online store are intended for legitimate personal or household use.

You must not use the Services for:

  • Fraudulent purchases;

  • Unauthorized commercial resale;

  • Unlawful export;

  • Sanctions evasion;

  • Misrepresentation; or

  • Any other unlawful purpose.

Where reasonably necessary to prevent fraud, abuse or unauthorized commercial activity, we may restrict order quantities or reject an order.

11. Prices and Promotions

Product prices are displayed through the online store.

The price applicable to an order will normally be the price displayed at the time the order is submitted.

Prices, discounts and promotional offers may change from time to time.

A subsequent price change will not normally affect an order that has already been accepted, except where an obvious pricing error has occurred.

Promotions may be subject to additional conditions, including:

  • Promotion dates;

  • Eligibility requirements;

  • Product restrictions;

  • Minimum purchase amounts;

  • Geographic restrictions; and

  • Usage limits.

Where specific promotional conditions apply, those conditions will apply to the relevant promotion.

12. Taxes and Additional Charges

Applicable taxes, delivery fees and other mandatory charges will be displayed during checkout where required and reasonably possible.

For international orders, additional charges may potentially include:

  • VAT;

  • Customs duties;

  • Import taxes;

  • Customs clearance charges;

  • Handling charges; or

  • Other charges imposed by authorities in the destination country.

Where such charges are included in the price paid to us, this will be indicated during checkout.

Unless expressly stated otherwise, charges imposed independently by customs or other authorities in the destination country may be the customer's responsibility.

Please review our Shipping and Delivery Policy for further information.

13. Payment

Available payment methods will be displayed during checkout.

The availability of particular payment methods may depend on factors such as:

  • Destination country;

  • Currency;

  • Order value;

  • Product;

  • Payment provider; or

  • Delivery method.

You agree to provide accurate and complete billing and payment information.

Where an online payment method is used, you confirm that you are authorized to use the selected payment method.

Payments may be processed through Shopify or independent payment service providers.

Third-party payment providers may apply their own:

  • Terms;

  • Privacy policies;

  • Security procedures; and

  • Verification requirements.

We may delay, reject or cancel an order where payment cannot reasonably be verified or authorized.

Please review our Payment Policy for additional information.

14. Shipping and Delivery

Shipping and delivery are governed by our Shipping and Delivery Policy.

Estimated delivery dates or delivery periods are estimates unless expressly stated to be guaranteed.

Delivery may occasionally be delayed by circumstances including:

  • Carrier disruptions;

  • Customs inspections;

  • Public holidays;

  • Severe weather;

  • Transportation interruptions;

  • Regulatory restrictions;

  • Strikes;

  • Incorrect delivery information; or

  • Other events outside our reasonable control.

You are responsible for providing an accurate and complete delivery address.

Please check:

  • Recipient name;

  • Street address;

  • Building or apartment number;

  • Postal code;

  • City;

  • Country;

  • Telephone number; and

  • Email address

before submitting your order.

Where permitted by applicable law, reasonable additional delivery costs caused solely by an incorrect or incomplete address supplied by the customer may be charged to the customer.

For consumer purchases, risk of loss or damage normally passes to you when you, or a third party designated by you other than the carrier, takes physical possession of the goods.

15. Returns and Right of Withdrawal

Returns, exchanges and refunds are governed by our Return and Refund Policy.

Eligible consumers purchasing products through an online or other qualifying distance contract may have a statutory 14-day right of withdrawal, subject to applicable law and statutory exceptions.

Where the statutory withdrawal right applies:

  • You may withdraw without providing a reason;

  • You must notify us before the applicable withdrawal period expires;

  • Goods must be returned within the applicable legal period; and

  • You may be responsible for the direct cost of returning the goods where this responsibility was properly disclosed before purchase.

Our voluntary 30-day return policy provides additional return options and does not replace or reduce any applicable statutory consumer rights.

If a product is:

  • Defective;

  • Damaged;

  • Incorrectly supplied;

  • Missing components; or

  • Otherwise non-conforming,

your rights will be handled in accordance with applicable consumer law and our Return and Refund Policy.

16. Refunds

Approved refunds are handled in accordance with our Return and Refund Policy.

Refund timing may depend on:

  • The reason for the return;

  • Whether a statutory withdrawal right applies;

  • The payment method;

  • When the goods are received;

  • When proof of return is provided; and

  • Processing times of the payment provider or financial institution.

Where an applicable statutory right of withdrawal is exercised, refunds will be handled within the legally required period.

Where permitted by applicable law, we may withhold reimbursement until:

  • We have received the returned goods; or

  • You provide sufficient evidence that the goods have been sent back,

whichever occurs first.

17. Consumer Rights and Product Conformity

Nothing in these Terms limits your mandatory rights where goods:

  • Are defective;

  • Are damaged;

  • Do not match their description;

  • Lack promised characteristics;

  • Are not fit for their normal purpose; or

  • Otherwise fail to conform to the purchase contract.

Where applicable law provides mandatory remedies, those remedies remain available regardless of any commercial warranty or voluntary return policy offered by us.

18. Intellectual Property

Content available through the Services may be protected by intellectual property laws.

Protected content may include:

  • Business names;

  • Trademarks;

  • Logos;

  • Product names;

  • Product descriptions;

  • Photographs;

  • Graphics;

  • Videos;

  • Text;

  • Designs;

  • Website layouts;

  • Software;

  • Icons; and

  • Other original content.

Such content may belong to Veddelev Outdoor, Shopify, licensors, service providers or other rights holders.

Unless otherwise permitted by law or expressly authorized by us, you must not:

  • Copy protected content for commercial purposes;

  • Reproduce or republish protected content;

  • Modify protected website material;

  • Sell or commercially exploit our content;

  • Remove intellectual property notices;

  • Use protected content in a misleading manner; or

  • Use our business name, trademarks or other brand material without authorization.

Nothing in these Terms transfers ownership of intellectual property to you.

19. Customer Reviews and Submitted Content

Where the Services allow you to submit reviews, comments, photographs, videos or other content, you remain responsible for the content you submit.

You confirm that content submitted by you:

  • Is owned by you or used with appropriate permission;

  • Does not infringe another person's rights;

  • Is not intentionally false or misleading;

  • Is not unlawful;

  • Is not defamatory, threatening or abusive;

  • Does not contain malicious software; and

  • Complies with applicable law.

You retain ownership of your original content.

By submitting content for publication through our Services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt and publish that content where reasonably necessary for legitimate purposes associated with the Services, including:

  • Displaying customer reviews;

  • Operating the online store;

  • Responding to customer feedback;

  • Improving the Services; and

  • Promoting products or our Services.

We may remove or refuse content that violates these Terms, applicable law or the rights of another person.

20. Third-Party Tools and Services

The Services may include tools, integrations or functions supplied by independent third parties.

These may include:

  • Shopify;

  • Payment providers;

  • Shipping providers;

  • Analytics services;

  • Marketing platforms; and

  • Other technical service providers.

Your use of an independent third-party service may also be governed by that provider's own terms and privacy policies.

To the extent permitted by applicable law, we are not responsible for problems caused exclusively by independent third-party services that are outside our reasonable control.

21. Shopify

Our online store is powered by Shopify.

Shopify provides the technical e-commerce infrastructure that allows us to operate the online store.

Purchases made through our store are made from Veddelev Outdoor, unless expressly stated otherwise.

Shopify is not the seller of products offered by Veddelev Outdoor and is not the party responsible for fulfilling our obligations as seller.

Shopify may independently process certain personal information in accordance with its applicable privacy documentation.

For more information concerning personal information, please review our Privacy Policy.

22. Third-Party Links

Our website may contain links to third-party websites, applications or services.

We do not necessarily own or control those third-party services.

When you access an independent third-party website:

  • Its own terms may apply;

  • Its own privacy policy may apply; and

  • Its security and operating practices may differ from ours.

We are not responsible for independent transactions entered into directly between you and an unrelated third party.

23. Privacy

Personal information collected in connection with the Services is handled in accordance with our Privacy Policy.

Our Privacy Policy explains matters including:

  • What personal information may be collected;

  • How information may be collected;

  • Why information is processed;

  • Legal bases for processing;

  • How information may be shared;

  • International data transfers;

  • Data retention;

  • Cookies and tracking technologies;

  • Data security; and

  • Your applicable privacy rights.

Because Shopify and other providers help operate the Services, those providers may also process certain information necessary to provide their respective services.

24. Errors and Corrections

Information displayed through the Services may occasionally contain:

  • Typographical errors;

  • Pricing errors;

  • Incorrect product information;

  • Availability errors;

  • Incorrect delivery estimates; or

  • Other inaccuracies.

We may correct inaccurate information when an error is identified.

If an obvious error materially affects an order, we may contact you and, where appropriate:

  • Provide the corrected information;

  • Ask whether you wish to proceed;

  • Offer an appropriate alternative; or

  • Cancel the affected order and issue an appropriate refund.

Nothing in this section limits mandatory consumer rights.

25. Prohibited Conduct

You must not use the Services:

  • For unlawful or fraudulent purposes;

  • To violate applicable laws or regulations;

  • To infringe intellectual property rights;

  • To violate another person's privacy rights;

  • To harass, threaten or abuse another person;

  • To impersonate another individual or organization;

  • To knowingly provide fraudulent information;

  • To distribute unauthorized spam;

  • To transmit viruses or malicious software;

  • To obtain unauthorized access to accounts or systems;

  • To interfere with website security;

  • To disrupt the operation of the Services;

  • To unlawfully collect personal information;

  • To bypass security or technical access controls; or

  • To commercially exploit protected website content without authorization.

We may investigate suspected misuse and take reasonable measures to protect the Services, customers and third parties.

26. Automated Access

Automated tools, bots, scripts or similar systems must not access or interact with the Services in a manner that:

  • Circumvents security controls;

  • Bypasses access restrictions;

  • Scrapes protected content unlawfully;

  • Attempts unauthorized account access;

  • Interferes with website performance;

  • Creates an unreasonable technical burden; or

  • Otherwise violates these Terms or applicable law.

We may use reasonable technical measures to protect our website against abusive or unauthorized automated activity.

27. Suspension or Termination

We may suspend or terminate access to some or all of the Services where reasonably necessary because:

  • These Terms have been materially breached;

  • Fraudulent or unlawful activity is reasonably suspected;

  • Website or account security is threatened;

  • An account is being used without authorization;

  • Continued access creates a material risk to us or another person; or

  • We are legally required to restrict access.

Termination does not affect rights or obligations that arose before termination.

28. Availability of the Services

We make reasonable efforts to keep the Services available, accurate and secure.

However, we do not guarantee that the website will always be:

  • Continuously available;

  • Free from temporary technical problems;

  • Compatible with every device or browser; or

  • Free from interruptions caused by maintenance or third-party infrastructure.

We may temporarily suspend or modify parts of the Services where reasonably necessary for:

  • Maintenance;

  • Security;

  • Technical updates;

  • System improvements; or

  • Legal compliance.

Mandatory consumer rights relating to existing purchases remain unaffected.

29. Limitation of Liability

Nothing in these Terms excludes or limits liability where such liability cannot legally be excluded or restricted.

In particular, nothing in these Terms is intended to exclude or limit liability for matters including:

  • Fraud;

  • Fraudulent misrepresentation;

  • Intentional misconduct;

  • Death or personal injury where liability cannot lawfully be excluded;

  • Mandatory product liability;

  • Gross negligence where liability cannot legally be restricted;

  • Violation of mandatory consumer rights; or

  • Any other liability that cannot lawfully be excluded.

To the maximum extent permitted by applicable law, we will not be responsible for indirect or consequential losses that were not reasonably foreseeable when the relevant contract was entered into.

For consumers, nothing in this section limits remedies that are mandatory under applicable consumer protection law.

30. Your Responsibility for Misuse

To the extent permitted by applicable law, you may be responsible for reasonable losses or claims resulting directly from:

  • Your unlawful use of the Services;

  • A material breach of these Terms;

  • Your infringement of another person's rights; or

  • Content submitted by you without the necessary authorization.

You are not responsible under this section for losses caused by our own breach, negligence or unlawful conduct.

31. Events Outside Our Reasonable Control

We will not be responsible for a failure or delay caused solely by circumstances outside our reasonable control, subject to mandatory consumer rights.

Such circumstances may include:

  • Natural disasters;

  • Extreme weather;

  • War or civil unrest;

  • Government action;

  • Epidemics or serious public-health emergencies;

  • Strikes;

  • Transportation interruptions;

  • Telecommunications failures;

  • Power outages;

  • Customs restrictions;

  • Border restrictions; or

  • Failures of essential third-party infrastructure.

Where such circumstances affect an existing order, we will take reasonable steps to reduce the impact and communicate with affected customers where appropriate.

32. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will apply only to the maximum extent legally permitted.

The remaining provisions will continue in effect.

33. No Waiver

If we delay or fail to exercise a right under these Terms, this does not automatically mean that we have waived that right.

Any waiver will apply only to the specific matter for which it is given.

34. Entire Agreement

These Terms, together with the policies and information incorporated into them, form the agreement governing your access to and use of the Services.

Nothing in this section excludes information, representations or rights that legally form part of a consumer purchase contract or cannot lawfully be excluded.

35. Assignment

You may not transfer your customer account or contractual obligations to another person without our prior agreement, except where applicable law permits otherwise.

We may transfer rights or obligations as part of a legitimate restructuring, transfer of activities or similar transaction, provided that doing so does not unlawfully reduce your consumer rights.

36. Governing Law

These Terms and purchases made from Veddelev Outdoor are governed by the laws of Denmark, subject to applicable rules concerning consumer contracts.

If you are a consumer residing in another country and mandatory consumer protection provisions of that country apply to your purchase, nothing in these Terms is intended to deprive you of the protection provided by those mandatory provisions.

37. Complaints and Disputes

If you have a complaint concerning:

  • An order;

  • A product;

  • Delivery;

  • Payment;

  • A return or refund; or

  • The Services,

please contact us first so that we can attempt to resolve the matter.

Email: support@prwdh.shop
Telephone: +45 57 35 28 68

Where a dispute cannot be resolved directly, you may have the right to submit the matter to an appropriate consumer dispute resolution body or a court having jurisdiction under applicable law.

Nothing in these Terms requires a consumer to waive a right to bring a claim before a court or authority having jurisdiction under mandatory consumer law.

38. Changes to These Terms

We may update these Terms from time to time to reflect:

  • Changes to the Services;

  • Changes to business operations;

  • Changes to technology;

  • Changes to payment or delivery systems;

  • Legal or regulatory changes;

  • Security requirements; or

  • Other legitimate operational reasons.

The latest version will be published through our online store with an updated revision date.

Changes will not retroactively remove mandatory rights connected with an order or purchase already concluded, except where permitted by applicable law.

39. Contact Information

If you have questions regarding these Terms, an order or the Services, please contact:

Veddelev Outdoor
CVR number: 43856502
Company representative: Morten Stagsted Sillesen

Registered address:
C/O Ulla Sognstrup Larsen
Rødbyvej 19
4000 Roskilde
Denmark

Email: support@prwdh.shop
Telephone: +45 57 35 28 68